Terms of service

Terms of Service

Effective Date: October 2026

These Terms of Service govern your access to and use of www.caceramica.com, including purchases made through the Caceramica online store.

By using the website or placing an order, you agree to these Terms and the applicable policies published on our website.

Website Use

You agree to use the website for lawful purposes and in a manner that does not interfere with its security, functionality, or availability.

You may not attempt unauthorized access, introduce harmful code, misuse website content, or use our services for unlawful activities.

Products and Availability

Caceramica offers blankets and home textile products, which may include throw blankets, fleece blankets, knitted blankets, decorative throws, cozy bedding blankets, and other related textile items.

Product availability may vary according to inventory and supplier availability. A product listing does not guarantee availability until an order has been accepted and confirmed.

Product Descriptions and Measurements

We make reasonable efforts to display accurate product descriptions, measurements, materials, colors, textures, and photographs.

Actual colors may vary slightly because of lighting, photography, device settings, and differences between display screens.

Fabric texture, thickness, softness, and drape may also vary according to the material and construction of the product. Customers should review the available product specifications and size information before placing an order.

Orders and Acceptance

Submitting an order constitutes a purchase request. Orders remain subject to product availability, payment authorization, and confirmation.

Caceramica may contact a customer if additional information is needed. We may cancel or adjust an order when necessary due to inventory shortages, listing or pricing errors, suspected fraudulent activity, or other legitimate operational reasons.

If payment has already been collected for an order that is canceled, any applicable refund will be handled through the original payment method, subject to applicable law.

Pricing and Payment

Prices, promotions, and available payment methods are shown on the website or during checkout and may change without prior notice.

The amount displayed during checkout generally applies to a confirmed order, except where correction or cancellation is permitted by law or these Terms.

Product Care and Appropriate Use

Customers are responsible for following the care instructions supplied with each blanket or textile product.

Improper washing, excessive heat, unsuitable cleaning products, or improper storage may affect fabric appearance and condition. Product-specific care instructions should be reviewed before washing or treating an item.

Shipping and Returns

Shipping, delivery, cancellations, returns, and refunds are governed by the corresponding policies published on our website. Customers should review those policies before purchasing.

Intellectual Property

The Caceramica name, website design, text, photographs, graphics, product descriptions, and other original materials may be owned by or licensed to Caceramica.

These materials may not be copied, reproduced, distributed, or commercially used without authorization, except as permitted by law.

Third-Party Services

Our website may use independent providers for payment processing, shipping, website hosting, analytics, and other services. Their own terms and privacy policies may also apply.

Disclaimer and Limitation of Liability

To the extent permitted by applicable law, we do not guarantee uninterrupted or error-free website availability.

Nothing in these Terms excludes or limits consumer rights, warranties, or liabilities that cannot legally be excluded or limited.

Changes to These Terms

We may update these Terms periodically. Updated terms will be posted on this page with a revised effective date.

Contact Information

Caceramica

Website: www.caceramica.com
Email: sales@caceramica.com
Phone: +1 (302) 691-9877
Address: 1000 N West St, Wilmington, DE 19808, United States
Service Hours: Monday–Friday, 9:00 AM–6:00 PM (ET)