Contact information

Contact Us

Thank you for visiting Caceramica. If you have a question about a blanket, product dimensions, material details, an existing order, shipping, payment, or a return, our customer support team is available to assist.

Customer Support

Email: sales@caceramica.com
Phone: +1 (302) 691-9877

For questions about an existing purchase, please include your order number and product name. If you are reporting a damaged or incorrect delivery, photographs can help us understand the issue more clearly.

Service Hours

Monday–Friday: 9:00 AM–6:00 PM (ET)

Messages received outside service hours may be addressed on the next business day.

Business Address

Caceramica
1000 N West St
Wilmington, DE 19808
United States

How We Can Help

Please contact us for assistance with product details, blanket sizes, fabric information, order status, shipping questions, return requests, refund inquiries, or other customer service matters.