Privacy Policy

Effective Date: October 2026

Caceramica respects your privacy and is committed to handling customer information responsibly. This Privacy Policy describes how information may be collected and used when you visit or shop through www.caceramica.com.

Information We Collect

Depending on how you interact with our website, we may collect:

• Name and contact information.

• Email address and telephone number.

• Billing and shipping addresses.

• Order history and transaction details.

• Information you provide when contacting customer support.

• Browser, device, and website interaction information.

• Cookie and similar technology data, where applicable.

How We Use Information

We may use collected information to:

• Process payments and fulfill orders.

• Arrange shipping and delivery.

• Send order confirmations and shipping updates.

• Respond to customer questions and return requests.

• Improve website functionality and the shopping experience.

• Detect fraud or unauthorized activity.

• Maintain business records and comply with applicable legal obligations.

Cookies and Website Technologies

Our website may use cookies and similar technologies to keep shopping-cart functions working, remember preferences, understand visitor activity, and improve website performance.

You may be able to manage certain cookie settings through your browser or available website controls. Disabling some cookies may affect website functionality.

Payment Information

Payments are processed through third-party payment providers and handled according to their applicable procedures and policies.

Caceramica does not store complete credit or debit card numbers on its own website systems.

Information Sharing

We may share information with service providers that help us operate our business, including payment processors, shipping carriers, order fulfillment services, website providers, analytics services, and customer support providers.

We may also disclose information when required by law or when reasonably necessary to protect customers, our business, or our legal rights.

We do not sell personal information as part of our ordinary business operations.

Data Security and Retention

We use reasonable measures designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Information may be retained as necessary to fulfill orders, provide customer service, maintain records, resolve disputes, and comply with legal requirements.

Your Privacy Rights

Depending on applicable law and your location, you may have rights regarding your personal information, including requesting access, correction, deletion, or information about its use.

To submit a privacy request, contact us using the information below. We may need to verify your identity before processing certain requests.

Contact Information

Caceramica

Website: www.caceramica.com
Email: sales@caceramica.com
Phone: +1 (302) 691-9877
Address: 1000 N West St, Wilmington, DE 19808, United States
Service Hours: Monday–Friday, 9:00 AM–6:00 PM (ET)